Privacy Policy

Effective Date: November 10, 2026
Last Updated: November 10, 2026

1. Introduction

Diehl Event Rentals ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, www.diehleventrentals.com (the "Website"), request rental quotes, communicate with our team, or use our online services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form or general inquiry.

  • Create a rental wishlist or request a quote.

  • Provide information about an upcoming event.

  • Confirm a rental order or communicate about an existing reservation.

  • Subscribe to our email newsletter or other communications.

  • Contact us regarding event design, rental services, partnerships, or other business inquiries.

  • Interact with other forms or features available on our Website.

Depending on your interaction, this information may include:

  • Name and contact information, including email address and phone number.

  • Company or organization name, if applicable.

  • Event date, location, venue, and other event details.

  • Rental item selections, quantities, and preferences.

  • Billing information and rental order details.

  • Messages, questions, and additional information you choose to share.

We use this information to respond to inquiries, prepare rental quotes, coordinate services, and communicate with customers and prospective customers.

Rental Quotes and Orders

When you submit a rental wishlist or request a quote, we may collect information about your event and the products or services you are interested in renting.

If you proceed with a rental order, additional information may be collected to prepare agreements, coordinate delivery and pickup, process payments, and manage your reservation.

This information may be stored or processed through third-party rental management, payment processing, or customer communication platforms used to support our business operations.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address and approximate geographic location.

  • Browser type, operating system, and device information.

  • Pages visited and time spent on the Website.

  • Referring websites and search engines.

  • Interactions with links, buttons, and other Website features.

  • General website usage and performance data.

This information helps us understand how visitors use our Website and improve its content, functionality, and overall experience.

3. Squarespace Hosting and Website Analytics

Our Website is hosted by Squarespace, a third-party website hosting and management platform.

Squarespace may collect and process certain information when you visit our Website to support website functionality, security, performance, and analytics.

This information may include:

  • Your IP address.

  • Information about your browser, network, and device.

  • Websites or pages visited before arriving at our Website.

  • Pages viewed and interactions with our Website.

  • Clicks, internal links, scrolling, searches, and timestamps.

We may use Squarespace Analytics to understand website traffic, identify popular content, evaluate visitor interactions, and improve our Website.

Squarespace processes information according to its own privacy policies and applicable service agreements.

For more information, please review Squarespace's Privacy Policy.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to support website functionality, understand visitor behavior, and measure website performance.

Cookies are small files stored on your device that help websites recognize your browser and remember certain information.

Our Website may use the following types of cookies:

  • Essential Cookies: Support website security, navigation, and basic functionality.

  • Analytics and Performance Cookies: Help us understand website traffic, visitor interactions, and how different Website features are used.

  • Functional Cookies: May remember preferences or support interactive Website features.

  • Third-Party Cookies: May be used by embedded content, integrations, or other third-party services available through our Website.

Squarespace uses necessary cookies to operate its platform and may use additional analytics and performance cookies depending on the Website's configuration and visitor privacy choices.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some Website features function.

Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and tracking technologies.

For additional information, please review Squarespace's Cookie Policy.

5. Forms and Customer Communications

When you submit information through our Website, we collect the information necessary to review and respond to your request.

This may include general inquiries, rental wishlist submissions, quote requests, event details, and other information submitted through website forms.

Information submitted through Squarespace forms may be processed or stored by Squarespace and any connected services used to manage form submissions.

We may use third-party business management or communication platforms to organize inquiries, prepare quotes, maintain customer records, and coordinate rental services.

We may contact you by email or telephone regarding your inquiry, quote, rental order, or other requested services.

6. Payments and Rental Transactions

Diehl Event Rentals accepts payments related to rental orders, including deposits and final balances.

When you make a payment, we or our payment processing providers may collect information necessary to complete the transaction.

Depending on the payment method, this may include:

  • Name and billing contact information.

  • Billing address.

  • Payment amount and transaction details.

  • Payment method information.

  • Information associated with your rental agreement or order.

Payments may be processed through independent third-party payment providers or business management platforms.

When a third-party payment service is used, that provider may collect and process payment information according to its own privacy policy and security practices.

We may retain transaction records as necessary for accounting, customer service, dispute resolution, and legal compliance.

7. Email Marketing and Newsletters

If you voluntarily subscribe to our email communications, we may use your email address to send:

  • Company news and updates.

  • New rental collection announcements.

  • Event inspiration and featured projects.

  • Service information and promotional offers.

  • Other communications related to Diehl Event Rentals.

We may use Squarespace Email Campaigns or another third-party email marketing provider to manage subscriptions and deliver these communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.

Unsubscribing from marketing communications does not prevent us from responding to inquiries or sending necessary communications related to rental orders or services you have requested.

Submitting a general inquiry or rental quote request does not, by itself, enroll you in promotional email communications.

8. How We Use Your Information

We may use the information we collect to:

  • Respond to questions, messages, and inquiries.

  • Prepare rental quotes and proposals.

  • Process and manage rental orders.

  • Coordinate event details, delivery, pickup, and related services.

  • Communicate with customers, event planners, venues, and other authorized parties involved in rental services.

  • Process payments and maintain transaction records.

  • Send newsletters or other communications you have requested.

  • Maintain and improve our Website.

  • Analyze website traffic and visitor engagement.

  • Monitor website security and prevent spam or misuse.

  • Maintain appropriate business records.

  • Comply with applicable laws and legal obligations.

We use personal information for legitimate business purposes and in accordance with applicable privacy laws.

9. How We Share Information

We may share personal information with trusted third-party service providers that help us operate our Website and conduct business.

These providers may include:

  • Squarespace and related website hosting services.

  • Website analytics and security providers.

  • Website form processing and storage services.

  • Email marketing and communication platforms.

  • Rental inventory and order management systems.

  • Payment processing providers.

  • Customer management and scheduling platforms.

  • Delivery, logistics, and other service providers involved in fulfilling rental orders.

We may also share relevant event and rental information with vendors, planners, venues, or other parties when necessary to coordinate services you have requested.

These providers and business partners may process information as necessary to perform their services, subject to applicable agreements and privacy requirements.

We may disclose information when required by law, to respond to lawful requests, or to protect the rights, safety, and property of our business, customers, and Website visitors.

Certain third-party providers may maintain their own privacy policies governing how they handle information.

10. Third-Party Websites and Embedded Content

Our Website may contain links to external websites, social media platforms, event vendors, and other third-party resources.

We may also display embedded content, such as videos, maps, social media content, or interactive features operated by third parties.

When you interact with embedded content or visit an external website, the third-party provider may collect information about your device, browser, and interactions according to its own privacy practices.

We are not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of external websites and services before sharing personal information.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our Website relies on Squarespace's hosting infrastructure and security measures, along with the security practices of any third-party platforms used to manage business operations.

However, no method of transmitting or storing information online is completely secure. While we work to protect personal information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, or comply with applicable legal obligations.

Information submitted through contact forms or rental inquiries may be retained for communication, customer service, and recordkeeping purposes.

Rental order and transaction information may be retained as needed for business operations, accounting, dispute resolution, or legal compliance.

Email subscription information may be retained until you unsubscribe or request its removal, subject to applicable requirements.

Website analytics information is retained according to the settings and retention policies of Squarespace and any additional analytics services in use.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent for certain types of processing.

  • Opt out of marketing communications.

  • Request information about how your personal data is used or shared.

Depending on applicable law, you may also have rights concerning certain advertising or data-sharing activities.

These rights may be subject to legal exceptions, verification requirements, and applicable recordkeeping obligations.

To make a privacy-related request, please contact us using the information provided below.

You may also manage certain tracking preferences through your browser settings or privacy controls offered by third-party services.

14. Children's Privacy

Our Website is intended for a general audience and is not specifically directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe a child has provided personal information through our Website, please contact us.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business practices, technology, or applicable legal requirements.

Any updates will be posted on this page, and we will revise the Last Updated date above.

We encourage visitors to review this Privacy Policy occasionally to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact us.

Diehl Event Rentals

2626 N. 99th Street
Omaha, NE 68134

General Inquiries: inquiries@diehleventrentals.com

Rental Orders: orders@diehleventrentals.com

Website: https://www.diehleventrentals.com

Contact Page: https://www.diehleventrentals.com/get-in-touch